Four ways to start. Pick one.
Easy to understand, easy to buy, anchored to a single practical outcome your team can see inside two weeks.
Support Agent
Best for teams answering the same questions daily
An AI-assisted first pass on your inbox — grounded in your docs, escalating cleanly when a human is actually needed.
What gets built
grounded answers from your docs
What gets integrated
escalation rules for edge cases
What success looks like
response-time and deflection tracking
Sales Follow-up
Best for teams losing leads to slow response
Inbound leads qualified and followed up automatically, so the pipeline keeps moving without manual chasing.
What gets built
automated qualify-and-follow sequences for inbound leads
What gets integrated
your forms, CRM or inbox, and clean rep hand-off
What success looks like
time-to-first-touch and qualified-meeting lift you can read weekly
Opportunity Sprint
Best for teams unsure where to start
A five-day sprint that identifies the highest-leverage workflow to automate first, with a numbered launch plan.
What gets built
ranked workflow audit plus a numbered 5-day launch plan
What gets integrated
your stack map, owners, and real constraints for the first win
What success looks like
one agreed use case with next steps — not another roadmap deck
Knowledge Copilot
Best for teams burning time hunting scattered internal knowledge
A retrieval layer over your SOPs, docs, and wikis so answers show up inside the workflow you are already in — cited, traceable, and without the Slack ping spiral.
What gets built
a cited answers surface over SOPs, docs, and wikis
What gets integrated
the tools you already work in — Slack, desk, browser, or internal app
What success looks like
less ping-pong, faster task completion, traceable sources per answer
The first thing we automate is usually the dullest thing you do.
One repetitive workflow: ship it, then measure it — no roadmap theater.
Stop answering the same question five times a day.
A support agent pulls from your SOPs and knowledge base, handles the repeats, and routes the rest to the right person with full context.
Reduce repetitive ticket-handling time.
- Grounded answers — not guessed.
- Escalation paths you control.
- Hand-offs include full thread context.
No inbound lead sits untouched for a day.
Inbound is qualified automatically, follow-up runs on a short loop, and warm leads land with the right rep plus notes they can use on call one.
Reduce lead response delay.
- Qualifies against rules you already trust.
- First-touch in minutes, not the Monday sweep.
- Hand-off is context, not just a name and email.
Answers live inside the task, not across eight tabs.
Retrieval across SOPs, docs, and wikis so people get cited answers inside the tool they’re already in — instead of opening Slack.
Reduce time spent hunting for SOP answers.
- One place over scattered files.
- Sources attached so answers are auditable.
- Less tab-hopping on repeat internal questions.
Audit. Build. Launch. Optimize.
The process is narrow on purpose. The first engagement produces a working asset, not a roadmap. Anything wider starts after we’ve shipped something real.
Audit
We map the workflow, tools, and bottlenecks and pick the one place AI will create obvious leverage first.
Delivers Workflow map + ROI estimate
Build
We design the agent, the prompts, the integrations, and the guardrails around a single, named use case.
Delivers Prompts, logic, and integrations
Launch
We deploy into your environment, brief the team, and agree on the numbers that tell us it’s working.
Delivers Deployment + training + KPI tracking
Optimize
We refine from live usage so the first launch becomes a reliable asset, not a demo that quietly dies.
Delivers Tuning from live usage
Most first engagements stay intentionally narrow: one workflow, one use case, one definition of success.
Built for small teams that would rather ship than deliberate.
B2B SaaS
Teams drowning in repeat support, demo requests, and onboarding questions.
Agencies
Firms that want tighter lead handling and fewer repetitive manual tasks.
Consultancies
Founder-led teams that need leverage without a custom software project.
Service businesses · 5–50
Small B2B operators who want one practical AI win before committing further.
What a good first win tends to look like.
Mini case simulations — not client names. Picture your version of the same workflow.
Support inbox relief
Team
10-person B2B SaaS
Workflow volume
Same fifteen questions eat most of the shared inbox every week — not spikes, just steady drag.
Before
Repeat support questions consuming daily operator time; copy-paste answers and endless triage.
After
Grounded first-pass handling from your docs + cleaner escalation when a human really matters.
Sales follow-up consistency
Team
Founder-led consultancy, ~12 people
Workflow volume
Demo requests and trial signups arrive across forms and inbox — volume is modest but timing is brutal.
Before
Response and follow-up depend on whoever is between meetings; good leads cool off by default.
After
Qualify-and-follow runs on a short loop; reps take over warm threads with context, not cold intros.
Internal knowledge access
Team
Remote-heavy agency, Notion + Drive + legacy PDFs
Workflow volume
Every new client kickoff starts with ‘where’s the template?’ — same scavenger hunt, different week.
Before
Tribal knowledge and scattered SOPs; answers live in Slack scrollback nobody can search cleanly.
After
Cited answers in the tab you’re already in — fewer shoulder taps, repeatable delivery that stays documented.
Want us to map your version of this workflow?
Founder-led. Hands-on. No handoff.
A.I. PRIME is small by design — agents, integrations, and guardrails built to survive real inboxes, pipelines, and internal tools, not a conference demo.
Founder, A.I. PRIME · Hands-on delivery
Madhawa Adipola
One workflow. One owner. One definition of done. Then tuning from real usage.
Madhawa leads the studio hands-on — agents, integrations, and guardrails, not slideware. The work is built to survive real inboxes, pipelines, and internal tools, not a conference demo.
A.I. PRIME exists because smaller B2B teams are stuck between vague AI roadmaps and tools nobody adopts. You deserve a bounded engagement: one live workflow you can measure before you fund the next thing.
We keep the technical sophistication backstage and sell the operational result up front.
Fixed scope is how serious delivery happens at your size — one workflow, one internal owner, one definition of done, then tuning from real usage. Scope expands only when the first win earns it.
Under the hood you still get reasoning, integrations, and human review where they matter — but your team meets a clear, measurable outcome first, not a stack of mystery tickets.
We lead with the outcome — not the jargon. Buy the first workflow, see it work, then decide what else is worth building.
- Fixed scopeOne workflow. One use case. One definition of success.
- Fixed timelineFourteen days, start to launch — momentum doesn’t leak.
- Fixed deliverablesYou know what ships, what’s documented, and what hand-off looks like.
- Low-risk first stepA real operational result before committing to a broader AI roadmap.
Tell us the repetitive thing. We’ll tell you if it’s the right first workflow.
Let’s find the right workflow to automate first.
Share a little context. One-business-day reply. One-workflow engagement.