Terms of Service

1. Eligibility and acceptance

You may use the Services only if you have the legal capacity to enter into a binding contract in your jurisdiction. If you are using the Services on behalf of a company or other legal entity, you represent and warrant that you are authorised to bind that entity to these Terms. If you do not agree to these Terms, you must not access or use the Services.

2. Services and changes

We provide advisory, implementation, and technology services related to applied and agentic AI, as described on our website from time to time. We may update, modify, suspend, or discontinue any part of the Services at any time, including the availability of features or content. Where changes are material, we will make reasonable efforts to notify you in advance.

3. Accounts and security

Certain Services may require you to create an account or provide information via forms or onboarding flows. You agree to provide accurate, current, and complete information, and to keep it updated. You are responsible for maintaining the confidentiality of any credentials associated with your use of the Services and for all activities that occur under your account.

4. Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms and any additional agreements we enter into with you (for example, statements of work, order forms, or master service agreements). You must not:

• misuse the Services in a way that could damage, disable, or impair them or interfere with any other party's use;
• attempt to gain unauthorised access to any systems, networks, or data;
• reverse engineer, decompile, or otherwise attempt to derive source code or underlying models, except where permitted by applicable law;
• use the Services to develop or deploy systems that violate any applicable law or regulation, including those relating to data protection, discrimination, or harmful content; or
• use the Services in a way that infringes any third-party rights, including intellectual property and privacy rights.

5. Customer content and data

You may provide data, prompts, instructions, documents, or other materials ("Customer Content") in connection with the Services. You retain ownership of your Customer Content. You grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, process, store, and display Customer Content solely as necessary to provide, operate, improve, and protect the Services and as otherwise described in our Privacy Policy.

You are responsible for ensuring that you have all necessary rights, consents, and lawful bases to provide Customer Content to us and to permit our use of it as described in these Terms.

6. Intellectual property

All rights, title, and interest in and to the Services, including all software, models, algorithms, designs, trademarks, logos, and other content (excluding Customer Content), are and will remain the exclusive property of A.I. PRIME and its licensors. No rights are granted to you other than those expressly set out in these Terms or in a separate written agreement.

Unless expressly permitted, you must not use any A.I. PRIME trademarks, branding, or logos in a way that suggests an endorsement or partnership without our prior written consent.

7. Third-party services and links

Our Services may integrate with, reference, or link to third-party tools, platforms, or content (for example, social networks, analytics providers, and AI platforms). We do not control and are not responsible for third-party services, and your use of them may be subject to separate terms and privacy policies. We are not liable for any damages or losses arising out of or in connection with your use of third-party services.

8. Disclaimers

The Services, including any AI-generated outputs, are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, secure, error-free, or free from harmful components, or that any outputs or recommendations will be accurate, complete, or suitable for your particular use case. You are responsible for reviewing and validating outputs before relying on them.

9. Limitation of liability

To the fullest extent permitted by law, A.I. PRIME and its directors, officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or in connection with your use of the Services, even if we have been advised of the possibility of such damages.

To the extent permitted by law, our total aggregate liability for any claims arising out of or in connection with the Services or these Terms will be limited to the greater of (a) the amount you have paid to us for the Services giving rise to the claim during the twelve (12) months preceding the event giving rise to the claim, and (b) USD 100.

10. Indemnity

You agree to indemnify and hold harmless A.I. PRIME and its directors, officers, employees, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Services, your breach of these Terms, or your violation of any applicable law or third-party rights.

11. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law rules. You agree that any dispute arising out of or relating to these Terms or the Services will be subject to the exclusive jurisdiction of the courts of Sri Lanka, and where applicable, the courts of Colombo.

12. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. If changes are material, we will take reasonable steps to inform you, such as by posting a prominent notice on our website. Your continued use of the Services after any changes become effective constitutes your acceptance of the updated Terms.

13. Contact us

If you have questions about these Terms or our Services, you can contact us using the details provided on our website or through the contact form available on the homepage.

This document is provided for informational purposes only and is not legal advice. You should consult your own legal advisers to understand how these Terms apply to your specific circumstances.