Privacy Policy

1. Scope and controller

A.I. PRIME is the controller of your personal data when you use our website or engage with us. This Policy applies to:

• visitors to our website and landing pages;
• individuals who submit forms, book consultations, or otherwise contact us; and
• prospective and existing customers and partners interacting with our services.

2. Personal data we collect

The types of personal data we collect depend on how you interact with us. We may collect:

• Contact details, such as your name, email address, company name, job title, and any information you choose to include in messages you send via our forms or other channels.
• Usage and device data, such as IP address, browser type, operating system, referring URLs, pages viewed, and timestamps, which may be collected via cookies, log files, or analytics tools.
• Commercial information, such as records of your communications with us, your interests in particular services or products, and notes from our interactions.
• Project and workflow datathat you choose to share when discussing or engaging us for AI-related projects and services.

3. How we use personal data

We use personal data for the following purposes:

• to respond to your enquiries and provide customer support;
• to evaluate potential projects, opportunities, and partnerships;
• to operate, maintain, secure, and improve our website and services;
• to send administrative information, such as confirmations, updates, or important notices;
• to conduct analytics on engagement with our website and content so we can understand what is working and where to improve; and
• to comply with legal obligations and protect our rights, users, and the public.

Where required by applicable law, we will rely on one or more lawful bases for processing, such as your consent, the performance of a contract, compliance with legal obligations, or our legitimate interests in operating and improving our business.

4. Cookies and similar technologies

We may use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our pages. You can typically configure your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the website may not function properly.

5. Analytics and third-party services

We may use third-party analytics and service providers to help us measure traffic and usage trends, host and maintain our infrastructure, or deliver certain features. These providers may collect information sent by your browser or device as part of website requests. We endeavour to contractually require such providers to handle personal data in line with applicable data protection standards.

6. How we share personal data

We do not sell your personal data. We may share personal data in the following situations:

• with service providers and professional advisers who assist us in operating our business (for example, hosting, analytics, communications, and security);
• with partners where necessary to evaluate or deliver a joint solution, and only where appropriate safeguards are in place;
• in connection with a business transaction, such as a merger, acquisition, or sale of assets; and
• where required by law, regulation, or legal process, or to protect the rights, property, or safety of A.I. PRIME, our users, or others.

7. International transfers

As a Sri Lankan company serving customers and partners in multiple regions, we may process personal data in Sri Lanka and in other countries where our service providers are located. These countries may have data protection laws that are different from those in your country. Where required, we implement appropriate safeguards to protect personal data when it is transferred across borders.

8. Data retention

We retain personal data for as long as reasonably necessary to fulfil the purposes described in this Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer needed, we take steps to delete or anonymise it in a secure manner.

9. Your rights and choices

Depending on your location and applicable law, you may have certain rights in relation to your personal data, such as the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your personal data, subject to legal and contractual obligations;
• object to or request restriction of certain processing; and
• withdraw consent where we rely on your consent to process data.

To exercise these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to your request, and we will handle your request in accordance with applicable law.

10. Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

Our website and services are not directed to children, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so that we can take appropriate steps to delete such information.

12. Third-party links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If changes are material, we will make reasonable efforts to inform you, for example by posting a notice on our website. Your continued use of our website or services after changes take effect means that you accept the updated Policy.

14. Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us via the contact form on our website or using the contact details published there. Please include enough information for us to understand and respond to your request.

This Privacy Policy is intended to provide a clear, high-level overview of our data practices and does not constitute legal advice. For advice tailored to your situation, you should consult your own legal advisers.